The Future of Work: The Rise of Hospitality-First Workspaces

Recorded on June 15, 2021

As tenants look to understand how physical office environments support new hybrid work models, there is one thing we know for certain: companies and tenants need to find new ways of driving employees back to the office. Hospitality-first experiences are becoming a critical component of a modern, tenant-centric commercial real estate (CRE) portfolio.

To meet the evolving expectations of tenants, we need to first ask ourselves: What does a hospitality experience even mean? Where do you get started? And how do you measure return on these types of investments?

Watch now to hear HqO and speakers from Ritual and American Real Estate Partners discuss:

• What CRE can learn about providing hospitality-first experiences from other industries
• The role of flex space and identifying how flex fits within your portfolio
• How order ahead and digital retail offerings connect tenants to experiences
• How tenant experience technology (TeX) can help tie these offerings together and help you take a data-driven approach to your buildings