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Real Estate Experience Trends

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How Smart Building Technology Creates Connections at Work 

Reading Time: 3 minutesThe truth is everywhere: our daily routines are better because we have access to technology.  The smart technologies in…

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HqO EXPERIENCE in New York City: Looking Back Part I | HqO

Looking Back at EXPERIENCE: Part I

Reading Time: 5 minutesThe HqO team just finished hosting EXPERIENCE in New York City, a first-of-its-kind commercial real estate (CRE) event…

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The Office Tenant Experience of the Future

Reading Time: 3 minutesMost consumers prefer spending money on experiences over stuff. To this day, the “experience economy” reigns supreme in…

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Commercial Real Estate Technology and Your Office Budget

Reading Time: 3 minutesAs the last quarter of 2021 approaches, commercial real estate (CRE) professionals everywhere are gearing up for budgeting…

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Retail at Work and the Experiences Driving Tenant Engagement | HqO

Retail at Work: The Experiences Driving Tenant Engagement

Reading Time: 3 minutesWe’ve been talking a lot about connected retail experiences, but let’s face it: retail is a fairly broad…

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Tenant Communication Apps and the Hybrid Workplace

Reading Time: 3 minutesEvery company has their own unique take on a flexible workspace. Flexible spaces can come in different forms,…

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How Digital Retail Services Elevate the Workplace | HqO

How Digital Retail Services Elevate the Workplace

Reading Time: 3 minutesWe live in a world of connected experiences. We can track the nearest bus or train, avoid highly…

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Office Food Ordering and Retail’s Impact on the Economy

Reading Time: 3 minutesBefore the pandemic, many office workers purchased goods and services from local stores near their offices, supporting central…

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Taking the Lead: Europe’s Model for Sustainability in Real Estate

Reading Time: 3 minutesIn 2021, the  global climate crisis is more dire than ever. And as with many business sectors, the…

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How Office Design and the Environment Influence Behavior | HqO

How Environment Influences Behavior

Reading Time: 3 minutesEveryone’s interpretation of the perfect workplace is different. If you asked James O’Flaherty, Director of Business Operations at…

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The Rise of the Tenant Engagement Manager

Reading Time: 3 minutesThere is a substantial need for more diverse, flexible office space in order to attract and retain tenants….

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A Look Into the Evolution of the Workplace and Office Design | HqO

The Evolution of the Office

Reading Time: 4 minutesThis is not the first time the office has changed, and it likely won’t be the last. Physical…

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Flex Space: Merging Architecture and Technology

Reading Time: 3 minutesThe COVID-19 pandemic solidified the importance of hybrid work models for most companies, with varied approaches and results…

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The Modern Office: Social and Technological Demands | HqO

The Social and Technological Demands Changing the Office

Reading Time: 4 minutesA recent survey by Price Waterhouse Cooper found that 87% of employees think the modern office is important…

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Using Tenant Experience Software to Grow Community

Reading Time: 3 minutesTenant experience software can take many shapes and forms.  In today’s world, the tenant experience extends beyond the…

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Quarterly Surveys Won’t Save You

Reading Time: 2 minutesMost landlords track occupancy while competitors measure tenant engagement, satisfaction, and churn risk in real time. Intelligence wins.

The Economics of Consolidation: A Platform ROI Framework

Reading Time: 4 minutesPlatform consolidation saves 35% on software spend while doubling efficiency. See the measurable ROI of unified CRE infrastructure.

Why Phygital Offices Need Unified Platforms, Not More Apps

Reading Time: 2 minutesThe phygital office failed because tools didn’t connect. How unified platforms close the Experience Gap and deliver measurable portfolio ROI.

Why Generic CRMs Fail Commercial Real Estate

Reading Time: 4 minutesSalesforce can’t track leases, amenities, or building operations. Learn why CRE needs purpose-built CRM infrastructure, not generic software.

The Next Evolution of Office Programming: From Isolated Tactics to Strategic Infrastructure

Reading Time: 2 minutesOffice programming evolved from isolated tactics to strategic infrastructure. Unified platforms turn events into measurable intelligence.

The Hidden Tax of CRE’s Fragmented Tech Stack

Reading Time: 3 minutesYour tech stack isn’t saving you money. It’s costing you time, visibility, and competitive advantage.

AI, Automation, and the Human Touch: Technology That Actually Enhances Connection

Reading Time: 2 minutesOffice market recovery is real. Boston Properties’ leasing proves it. Learn why experience infrastructure separates winners from laggards.

The Hybrid Reality Check: What 3+ Years of Data Tells Us About What’s Next

Reading Time: 3 minutesStop guessing about hybrid work. Learn how data-driven workplace optimization using occupancy, engagement, and satisfaction metrics shapes CRE strategy.

From Amenities to Ecosystems: How Buildings Will Become Experience Hubs in 2026

Reading Time: 3 minutesThe commercial real estate playbook is being rewritten. For years, landlords competed on amenities—the fanciest fitness center, the trendiest coffee bar, the most Instagram-worthy rooftop. But as we look toward 2026, leading buildings are making a fundamental shift: from offering isolated perks to creating integrated ecosystems that transform how tenants experience their workplace.

Why CRE Needs a CRM

Reading Time: 2 minutesTenant expectations changed. CRE systems didn’t. In today’s commercial real…

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Global Flexible Workspace Providers: The Future of CRE Strategy

Reading Time: 2 minutesNot long ago, flexible workspaces were a niche experiment. Today,…

Why Smart Buildings Are the Real MVPs Worldwide

Reading Time: 2 minutesReal estate is no longer just about location, but about…

The Intelligent Building: AI’s Role in Redefining Commercial Real Estate Value Propositions

Reading Time: 2 minutesWhy the “Transactional Landlord” Model Is Obsolete in Modern Commercial…

Lighten Up, Literally

Reading Time: 2 minutesYour tenants care more about sunlight than snacks. And the…

Rethinking Amenity Strategy: From Empty Rooms to Engaged Communities

Reading Time: 2 minutesCRE’s Shift to Experience-First Real Estate Walk into any commercial…