REX · Your AI operator
The AI operator for commercial real estate.
REX works on one shared building record to handle routine operations, generate insights and support decisions. It acts on live Tenant and Building Scores, inside the guardrails you set, so value lands before the books close.
How REX works
It reads the signals. It proposes the move. You approve.
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Flow · 01
Reads the record
Lease terms, badge-ins, bookings and service history: the signals behind every Tenant and Building Score.
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Flow · 02
Flags the risk
When a score moves, REX flags the risk to performance and suggests the next step.
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Flow · 03
Does the routine work
Triages requests and building faults, sets priority by tenant and SLA, and drafts the vendor dispatch.
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Flow · 04
Waits for you
Nothing reaches a tenant, vendor or building system until a person approves it.
What REX does
Four jobs, one operator.
Unified operations
Service request routing, preventative maintenance automation and work-queue clearance that cut the manual loops.
Tenant health and retention
Early signals of engagement drop-off, renewal risk and experience gaps, so you step in before a tenant decides to leave.
On-demand intelligence
Answers in plain language, reports written on a schedule or on request, and one view across leasing, operations and experience.
Human in the loop
REX proposes and executes routine tasks only after approval. Your data, your governance, your call.
REX in action
Coordinate service requests
Manage booking approvals
Spot tenant renewal risk
Create role-specific reports
Get answers about your portfolio
Built on the full history
Not a snapshot. The whole story.
Lifecycles track every tenant, building, vendor and equipment record in the Digital Grid from start to finish. REX works from the full history and the next step of each.
For existing customers
REX runs on the record you already have.
REX reaches existing customers through the standard monthly release train, with onboarding and support from the HqO team.