Posts by Eryn Lalonde

Tenant expectations changed. CRE systems didn’t. In today’s commercial real estate (CRE) landscape, relationships—not square footage—drive value. Yet most property teams are still managing their most important asset, ...

On October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate Cities were not built for EVs, autonomous delivery, or real-time data, but that’s where ...

The Hidden Cost of Office Noise If you’ve ever tried to focus while someone nearby argues with a printer—or worse, takes a sales call on speaker—you already know: workplace noise kills productivity. Leesman’s data backs ...

Unlocking Value in Commercial Real Estate If you want to understand the true performance of a building, don’t just look at occupancy rates or amenity space—look behind the scenes. The loading dock is where the ...

On October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate Cities are designed to evolve slowly—layer by layer, decade by decade. But today, the ...

On October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate As the built world enters a period of seismic change, the question of how to finance ...

Why Commercial Real Estate Needs a CRM Moment Commercial real estate (CRE) has always measured success in leases signed and square footage filled. But those numbers only scratch the surface. They don’t tell you whether ...

On October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate What Comes After the Built World We Inherited?This October, Dominic Endicott will join ...

On October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate As hybrid work models take hold and commercial occupancy rates decline, cities ...

On October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate At the heart of every city lies a simple question: what kind of future are we building ...

On October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate The systems that shape our cities—real estate, capital, infrastructure—are being ...

Not too long ago, railroads reshaped economies and cities. Today, a similar shift is underway, but instead of steel and locomotives, the tracks are fiber and silicon. AI in commercial real estate (CRE) is no longer just ...

As September rolls in, commercial real estate (CRE) properties face a prime opportunity: re-energizing tenant communities after the summer slowdown. Fall is more than just a seasonal shift—it’s a chance to create ...

For decades, we’ve worshiped at the altar of the 9-to-5. But let’s be honest: it was never about productivity. Henry Ford needed synchronized shifts, not creative brilliance. Today, knowledge work operates on a ...

Why the “Transactional Landlord” Model Is Obsolete in Modern Commercial Real Estate For decades, the commute’s been the office villain — the part of your day that steals your sleep, tests your patience, and convinces ...

A Closer Look at HqO REX for Asset Managers For asset managers in commercial real estate, long-term success isn’t just about filling space — it’s about cultivating relationships that last. That’s why the Asset ...

Your tenants care more about sunlight than snacks. And the data backs it up. Picture this: You’ve nailed your lobby redesign, added a solid tenant app, maybe even installed a kombucha tap. But if your tenants are still ...

In today’s fast-paced world, email is more than just a communication tool; it’s an opportunity. An opportunity to create lasting connections, foster engagement, and extend the hospitality of your building beyond the ...

CRE’s Shift to Experience-First Real Estate Walk into any commercial building today and you’ll feel it — the shift. Where value was once defined by square footage and modern lobbies, it’s now measured by experience, ...

The Evolution of Building Access There was a time when access was about keys, fobs, and security desks. Today, it’s more than entry, it’s about knowing who comes in, when, and why. In modern commercial real estate ...