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What’s New on the REX PlatformThe March REX Platform release brings multi-day visitor management enhancements and a redesigned admin navigation built for how property teams work.
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The Latest REX Platform Releases (And What It Means for Your Portfolio)January releases are live. Three updates that turn underutilized amenities into engagement drivers…
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Why Service Requests Is the Feature That Changes EverythingHqO’s Service Requests feature turns email chaos into operational intelligence while creating the fastest path to platform adoption and cost consolidation across your portfolio.
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Modern Comms: From Blasts to JourneysIn commercial real estate, tenant communication is more than just an announcement — it’s a relationship. With HqO’s CRM for CRE, property teams can move beyond one-off email blasts to deliver personalized, ...
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Resource Bookings & Events That Drive OutcomesIn commercial real estate, resource bookings and events are more than just activities — they’re an operational signal. With HqO’s Operations Suite, property teams can connect people, places, and workflows to power ...
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Introducing HqO’s Tenant Web App: Your Digital Front Door for CREThe way people interact with buildings is changing — and so is HqO. This fall, we’re excited to unveil the Tenant Web App, part of our new CRM for CRE platform. Designed to make every building experience more personal, ...
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Smarter Loading Dock ManagementUnlocking Value in Commercial Real Estate If you want to understand the true performance of a building, don’t just look at occupancy rates or amenity space—look behind the scenes. The loading dock is where the ...
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Intelligence: A New Source of Truth for CREWhy Commercial Real Estate Needs a CRM Moment Commercial real estate (CRE) has always measured success in leases signed and square footage filled. But those numbers only scratch the surface. They don’t tell you whether ...
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The Fall Event Season Starts Now: How to Elevate Your Tenant ProgrammingAs September rolls in, commercial real estate (CRE) properties face a prime opportunity: re-energizing tenant communities after the summer slowdown. Fall is more than just a seasonal shift—it’s a chance to create ...
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The 3 Emails Every Property Team Should Be Sending (and Why They Matter More Than Ever)In today’s fast-paced world, email is more than just a communication tool; it’s an opportunity. An opportunity to create lasting connections, foster engagement, and extend the hospitality of your building beyond the ...
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HqO Help: Your One-Stop Shop for Mastering the HqO PlatformHqO Help is our centralized, self-service resource center designed to provide customers with quick, easy instruction on HqO REX Platform product functionality. How Does it Work? Let’s be honest, navigating technology ...
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Your One-Stop Shop for Best CRE Amenities and Services: HqO’s MarketplaceGone are the days of scouring the web for the perfect amenities to enhance your tenant experience. HqO’s Marketplace offers a modern and streamlined solution, providing HqO customers with exclusive access to a curated ...
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The HqO & SALTO Space Integration: Supporting Our Customers’ Entire PortfolioIt’s widely known that HqO provides innovative, industry-leading technology solutions to help commercial real estate operators and occupiers measure and improve workplace experience. But did you know that we also ...
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Keeping Workplace Amenities and Tenant Needs AlignedAs flex space trends soar, office owners and operators seek additional opportunities to provide value to tenants and more effectively monetize space. Certain workplace amenities — which are shared spaces within a ...
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Using Tenant Experience Analytics to Inform Commercial Real Estate Decision-Making: Digital Grid AnalyticsAccording to Ernst & Young, deploying new commercial real estate data and analytics tools is the #1 technology priority for commercial office owners in a post-COVID world. There are many reasons to invest in such ...
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Using Contextual Data to Improve CRE Decision-making with HqO’s Building Population Report™During the height of the cold war, Stanislav Petrov was a lieutenant colonel in the Soviet Union’s Air Defense Forces, and his job was to monitor the Soviet satellite system responsible for detecting nuclear missile ...
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Creating Personalized Office Experiences with HqO’s Audiences ProductIn early 2019, coming off of JLL Spark’s investment in HqO, I spent most of my weeks traveling the country and getting to know a number of impressive JLL executives. This was a large undertaking — JLL has 75 offices in ...
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Create a Meaningful & Curated First Impression for Your Tenants With The HqO Tenant Experience PlatformWith an updated mobile app experience in HqO, comes a modernized and user-friendly version of the HqO web application for admins!
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HqO Unveils Tenant Satisfaction (TSAT) Scores To Provide Landlords With Actionable, Real-Time DataTenant experience data just got more actionable. Get real-time feedback from tenant employees. Get quantitative metrics that help you optimize individual building amenities, building programming, and on-site service ...
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Promote And Manage Events At Commercial Properties With HqOHqO event management features allow for property teams to create and manage events in one centralized location. With the management tools built into HqO’s tenant experience platform, HqO clients can now capture both ...