Tagged: Observations

6.6 million square feet of office space converted. Almost 4,000 housing units delivered. Another 1,500 in the pipeline. Roughly 30 landmark buildings repurposed.

People aren’t going in to eat lunch or hang out. They’re going in to meet, collaborate, and use the parts of the building they can’t replicate at home.

JLL just published its Q1 2026 U.S. Office Market Dynamics report. One number buried on page six tells you more about the state of office than everything else in the document combined.

BlackRock and JP Morgan are both betting billions on London offices. The vacancy headlines are missing the real story about where the market is heading.

Tenant credit programs do more than reward loyalty — they build it…

The office attendance debate is really a service quality debate. Here’s why high service levels aren’t a cost — they’re the business case for the building itself.

Commercial real estate is splitting into two models: transactional landlords managing decline and experiential organizations building platforms. Which one are you?

The commercial real estate amenity wars didn’t start with the pandemic; they’ve been escalating since the 1980s. In the office building market, what qualifies as Class A today becomes Class B tomorrow as tenant ...

The Future of Experiential CRE Commercial Real Estate (CRE) is at a crossroads. Decades of technological and market shifts have created a widening Experience Gap — the delta between what tenants need and what landlords ...

On October 16, 2025, a select group of leaders will gather for STRATA, a summit cohosted with the MIT Center for Real Estate What comes after the built world we inherited? To open the day, Steve Weikal, Industry Chair ...

The commercial real estate (CRE) industry has always reflected the broader economy. Today, that reflection is sharper than ever, with artificial intelligence not only disrupting workflows but reshaping the very ...

For decades, we’ve worshiped at the altar of the 9-to-5. But let’s be honest: it was never about productivity. Henry Ford needed synchronized shifts, not creative brilliance. Today, knowledge work operates on a ...

Why the “Transactional Landlord” Model Is Obsolete in Modern Commercial Real Estate You know the type. The landlord who thinks their job is done the moment the lease ink dries. “Here’s your keycard, don’t scratch the ...

Across the world, the role and importance of physical workspaces is evolving, and Europe is no exception. While there was a drastic and rapid uptick in remote work during the pandemic, European employers have since ...

The Workplace. Who knew that the workplace—the location that used to bring us all together— would become the subject of so many divisive debates, specifically about how and where employees choose to work? Today, as the ...

Have you ever received a sales call? Imagine: you’re sitting in your office, you’re working diligently, and then, out of the blue, your phone starts to ring. You decide to pick it up (more out of habit than anything ...

As a Senior Graphic Designer at HqO, I know that design is integral to the workplace experience. I also know that many people don’t understand the important role that design plays in the workplace. And why would they? ...

“Read this one, mama,” my three-year-old daughter said, as she handed me her favorite bedtime book: What Do People Do All Day, by Richard Scarry. The book, which has been a classic since I was a child, is an ...

I sometimes try to remember what mobile access meant to me before joining HqO a year and a half ago. Up until that time, my only experience with mobile access was staying at a hotel that featured it as an amenity. As ...

I take a lot of notes. Post-its, Google Docs, my Notes app, napkins, mental notes. I’m always listening, especially when you think I’m not. This is how I know what you need, what you want, and what you don’t like. And, ...