Tagged: Real Estate Experience Trends (16)

My boss walked into my office, as he so often did, after navigating the long, narrow rows of desks and file cabinets that comprised the spine of our department high above the auditorium at Radio City Music Hall. His ...

In the same ways Apple redefined the tech industry, the current landscape of commercial real estate (CRE) is changing due to the new technology innovations introduced during the new normal. Over 44 years ago, two ...

We recently shared a few tenant experience program ideas that commercial real estate landlords and property teams could utilize to engage tenants remotely. In a similar vein, we’ve been taking a closer look at suburban ...

Due to the changing needs of the workforce, there has been a larger focus on the suburban tenant experience as more and more tenants are considering switching up their workplace strategies and moving outside of central ...

From the moment they wake up until the moment they fall asleep — and even for those several hours in between — your tenants are tech-enabled, using multiple technologies to collect data on and improve every aspect of ...

When times are changing, adaptability is key. The COVID-19 pandemic has thrown a curveball into every major market, particularly impacting those which include the public realm, such as the commercial real estate (CRE), ...

The introduction of a “new normal” – a wholesale change in how we navigate through our daily lives and how industries alter the way they conduct business – is just not that exceptional. In fact, the emergence of a new ...

In one of the early days of my then-new job at HqO, I walked into the lobby of our office building particularly tired. I was still getting used to my new commute, which had more than tripled in distance from my previous ...

I was working on the 46th floor of a Manhattan skyscraper on August 14, 2003, when the lights went out across most of the U.S. and Canadian east coast. Within a half hour, it became clear that the power would not be ...

What if we told you that the things you can’t always see about your office — such as the hidden data revealing how tenants really use your building — have the most influence on the success of your business, now and in ...

No two ways about it, the competitive environment has changed. An imposing new contender has swiftly entered the arena with swagger and clout that was unimaginable just a few short months ago. The challenger – remote ...

Update — July 2, 2020 A few years ago, when HqO was just a few months old, our CEO, Chase Garbarino, wrote this blog about the disconnect between office tenants and their landlords. At the time, HqO had just signed some ...

Many people are reluctant to return to their offices. For some it’s fear and for others it’s the flexibility of working from home. One thing is certain, though: people will return and when they do, it will be a ...

There was every reason to think that people would never come back. A devastating pandemic had stolen thousands of lives. Mass gatherings were banned, businesses failed, and the nation’s economy was left in tatters. But ...

Your portfolio and your customers need more than an app: they need a comprehensive operating system that weaves all of your commercial office building technology and data together in one platform. Thursday, HqO Chief ...

At HqO, we talk a lot about the importance of owning the relationship with your customers, but in the digital age, a tenant experience platform can take it a step further: establishing a relationship in the first place. ...

In our experience operating in offices across the United States and abroad, one of the easiest ways to foster a sense of community within a building involves a tenant experience strategy that includes organized ...

As we settle into the new year (and decade), people are undoubtedly focusing on wellness trends and other ways to better themselves. Whether it be working out more, eating healthier, or prioritizing mental health, it’s ...

If you’re new to the commercial real estate world, “proptech” is likely one of the buzzwords you’ve heard thrown around. But what is proptech for commercial real estate, and what exactly does it all mean? Here’s a quick ...

What’s the goal of every business or investment? At its core, there are usually two things: to offer a product or service that a founder is passionate about through which they feel they can make a difference, and to ...