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Blog
Virtual Engagement for Remote Workers: 5 Tenant Experience Programs You Can Run OnlineIn one of the early days of my then-new job at HqO, I walked into the lobby of our office building particularly tired. I was still getting used to my new commute, which had more than tripled in distance from my previous ...
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Using Contextual Data to Improve CRE Decision-making with HqO’s Building Population Report™During the height of the cold war, Stanislav Petrov was a lieutenant colonel in the Soviet Union’s Air Defense Forces, and his job was to monitor the Soviet satellite system responsible for detecting nuclear missile ...
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Frank Talks CRE: The Crucial Importance of Building CommunitiesI was working on the 46th floor of a Manhattan skyscraper on August 14, 2003, when the lights went out across most of the U.S. and Canadian east coast. Within a half hour, it became clear that the power would not be ...
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Differentiating with Data: The Competitive Edge You’ve Been Searching ForWhat if we told you that the things you can’t always see about your office — such as the hidden data revealing how tenants really use your building — have the most influence on the success of your business, now and in ...
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Creating Personalized Office Experiences with HqO’s Audiences ProductIn early 2019, coming off of JLL Spark’s investment in HqO, I spent most of my weeks traveling the country and getting to know a number of impressive JLL executives. This was a large undertaking — JLL has 75 offices in ...
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Frank Talks CRE: Fighting Through the Pain PointsNo two ways about it, the competitive environment has changed. An imposing new contender has swiftly entered the arena with swagger and clout that was unimaginable just a few short months ago. The challenger – remote ...
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8 Key Ways Contactless Features Should Fuel Your Building’s Back-to-Work PlanMany people are reluctant to return to their offices. For some it’s fear and for others it’s the flexibility of working from home. One thing is certain, though: people will return and when they do, it will be a ...
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Frank Talks CRE: Every Day Is a Home GameThere was every reason to think that people would never come back. A devastating pandemic had stolen thousands of lives. Mass gatherings were banned, businesses failed, and the nation’s economy was left in tatters. But ...
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The Technology CRE Really Cares About, and How It Impacts Your Return-to-Work StrategyYour portfolio and your customers need more than an app: they need a comprehensive operating system that weaves all of your commercial office building technology and data together in one platform. Thursday, HqO Chief ...
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How to Use a Tenant Experience Platform for CommunicationAt HqO, we talk a lot about the importance of owning the relationship with your customers, but in the digital age, a tenant experience platform can take it a step further: establishing a relationship in the first place. ...
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The Power of Little Things, and What They Can Teach Us About Tenant ExperienceIn our experience operating in offices across the United States and abroad, one of the easiest ways to foster a sense of community within a building involves a tenant experience strategy that includes organized ...
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How Wellness Trends Impact Tenant ExperienceAs we settle into the new year (and decade), people are undoubtedly focusing on wellness trends and other ways to better themselves. Whether it be working out more, eating healthier, or prioritizing mental health, it’s ...
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What Is Proptech, and What Does It Mean?If you’re new to the commercial real estate world, “proptech” is likely one of the buzzwords you’ve heard thrown around. But what is proptech for commercial real estate, and what exactly does it all mean? Here’s a quick ...
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Why Happier Tenants and Employees Mean More Money in Your PocketWhat’s the goal of every business or investment? At its core, there are usually two things: to offer a product or service that a founder is passionate about through which they feel they can make a difference, and to ...
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Launching In London: A Familiar Challenge in a New CityLast month, HqO was proud to launch at London Wall Buildings (LWB) — our first European asset! As we geared up to introduce HqO to London, our Tenant Experience (TeX) team was facing a lot of uncertainty. Not only was ...
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How HqO’s Tenant Experience App Contributes to the Declutterization Trends We Crave — And Happier EmployeesWhy have separate apps for multiple tasks and needs when you can do it all in one place? At HqO, we’re obsessed with tenant experience, and with our tenant experience app we believe we can help improve tenant ...
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Creating Community in the Workplace Requires a Tenant-Centric ApproachPeople in the modern workforce, will spend most of their adult life at work, and chances are, they work in an office building. This isn’t a new sentiment, but as the modern office is continuously being revolutionized by ...
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Implementing Tenant Experience in My Own BuildingWOOOOOOOOO. THIS COOKIN’ IS GOOD!!!!!!!!!! I love to cook, and I actually like my own cooking a lot when I take the time to do it right. That being said, I’m not a chef. I am a software guy, and in software, we refer to ...
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PropTech Predictions – The Future of Tenant ExperienceMarc Andreessen famously said, “software is eating the world.” Indeed, software has disrupted many industries – from local transportation (Uber) to hospitality (AirBnB) – and has become a driver of competitive ...
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Here’s How to Squeeze Every Bit of Value Out of New York Real Estate Tech WeekOver the past 3 years, the commercial real estate industry has experienced immense change. This is mostly, if not fully, due to the rapid introduction of PropTech solutions. While these new tools are designed to deliver ...