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Posts by HqO

  1. Blog

    Virtual Engagement for Remote Workers: 5 Tenant Experience Programs You Can Run Online

    In one of the early days of my then-new job at HqO, I walked into the lobby of our office building particularly tired. I was still getting used to my new commute, which had more than tripled in distance from my previous ...

  2. Blog

    Using Contextual Data to Improve CRE Decision-making with HqO’s Building Population Report™

    During the height of the cold war, Stanislav Petrov was a lieutenant colonel in the Soviet Union’s Air Defense Forces, and his job was to monitor the Soviet satellite system responsible for detecting nuclear missile ...

  3. Blog

    Frank Talks CRE: The Crucial Importance of Building Communities

    I was working on the 46th floor of a Manhattan skyscraper on August 14, 2003, when the lights went out across most of the U.S. and Canadian east coast. Within a half hour, it became clear that the power would not be ...

  4. Blog

    Differentiating with Data: The Competitive Edge You’ve Been Searching For

    What if we told you that the things you can’t always see about your office — such as the hidden data revealing how tenants really use your building — have the most influence on the success of your business, now and in ...

  5. Blog

    Creating Personalized Office Experiences with HqO’s Audiences Product

    In early 2019, coming off of JLL Spark’s investment in HqO, I spent most of my weeks traveling the country and getting to know a number of impressive JLL executives. This was a large undertaking — JLL has 75 offices in ...

  6. Blog

    Frank Talks CRE: Fighting Through the Pain Points

    No two ways about it, the competitive environment has changed. An imposing new contender has swiftly entered the arena with swagger and clout that was unimaginable just a few short months ago. The challenger – remote ...

  7. Blog

    8 Key Ways Contactless Features Should Fuel Your Building’s Back-to-Work Plan

    Many people are reluctant to return to their offices. For some it’s fear and for others it’s the flexibility of working from home. One thing is certain, though: people will return and when they do, it will be a ...

  8. Blog

    Frank Talks CRE: Every Day Is a Home Game

    There was every reason to think that people would never come back. A devastating pandemic had stolen thousands of lives. Mass gatherings were banned, businesses failed, and the nation’s economy was left in tatters. But ...

  9. Blog

    The Technology CRE Really Cares About, and How It Impacts Your Return-to-Work Strategy

    Your portfolio and your customers need more than an app: they need a comprehensive operating system that weaves all of your commercial office building technology and data together in one platform. Thursday, HqO Chief ...

  10. Blog

    How to Use a Tenant Experience Platform for Communication

    At HqO, we talk a lot about the importance of owning the relationship with your customers, but in the digital age, a tenant experience platform can take it a step further: establishing a relationship in the first place. ...

  11. Blog

    The Power of Little Things, and What They Can Teach Us About Tenant Experience

    In our experience operating in offices across the United States and abroad, one of the easiest ways to foster a sense of community within a building involves a tenant experience strategy that includes organized ...

  12. Blog

    How Wellness Trends Impact Tenant Experience

    As we settle into the new year (and decade), people are undoubtedly focusing on wellness trends and other ways to better themselves. Whether it be working out more, eating healthier, or prioritizing mental health, it’s ...

  13. Blog

    What Is Proptech, and What Does It Mean?

    If you’re new to the commercial real estate world, “proptech” is likely one of the buzzwords you’ve heard thrown around. But what is proptech for commercial real estate, and what exactly does it all mean? Here’s a quick ...

  14. Blog

    Why Happier Tenants and Employees Mean More Money in Your Pocket

    What’s the goal of every business or investment? At its core, there are usually two things: to offer a product or service that a founder is passionate about through which they feel they can make a difference, and to ...

  15. Blog

    Launching In London: A Familiar Challenge in a New City

    Last month, HqO was proud to launch at London Wall Buildings (LWB) — our first European asset! As we geared up to introduce HqO to London, our Tenant Experience (TeX) team was facing a lot of uncertainty. Not only was ...

  16. Blog

    How HqO’s Tenant Experience App Contributes to the Declutterization Trends We Crave — And Happier Employees

    Why have separate apps for multiple tasks and needs when you can do it all in one place? At HqO, we’re obsessed with tenant experience, and with our tenant experience app we believe we can help improve tenant ...

  17. Blog

    Creating Community in the Workplace Requires a Tenant-Centric Approach

    People in the modern workforce, will spend most of their adult life at work, and chances are, they work in an office building. This isn’t a new sentiment, but as the modern office is continuously being revolutionized by ...

  18. Blog

    Implementing Tenant Experience in My Own Building

    WOOOOOOOOO. THIS COOKIN’ IS GOOD!!!!!!!!!! I love to cook, and I actually like my own cooking a lot when I take the time to do it right. That being said, I’m not a chef. I am a software guy, and in software, we refer to ...

  19. Blog

    PropTech Predictions – The Future of Tenant Experience

    Marc Andreessen famously said, “software is eating the world.” Indeed, software has disrupted many industries – from local transportation (Uber) to hospitality (AirBnB) – and has become a driver of competitive ...

  20. Blog

    Here’s How to Squeeze Every Bit of Value Out of New York Real Estate Tech Week

    Over the past 3 years, the commercial real estate industry has experienced immense change. This is mostly, if not fully, due to the rapid introduction of PropTech solutions. While these new tools are designed to deliver ...