Notes on buildings, tenants, and the market.

In early 2019, coming off of JLL Spark’s investment in HqO, I spent most of my weeks traveling the country and getting to know a number of impressive JLL executives. This was a large undertaking — JLL has 75 offices in ...

No two ways about it, the competitive environment has changed. An imposing new contender has swiftly entered the arena with swagger and clout that was unimaginable just a few short months ago. The challenger – remote ...

Update — July 2, 2020 A few years ago, when HqO was just a few months old, our CEO, Chase Garbarino, wrote this blog about the disconnect between office tenants and their landlords. At the time, HqO had just signed some ...

Many people are reluctant to return to their offices. For some it’s fear and for others it’s the flexibility of working from home. One thing is certain, though: people will return and when they do, it will be a ...

There was every reason to think that people would never come back. A devastating pandemic had stolen thousands of lives. Mass gatherings were banned, businesses failed, and the nation’s economy was left in tatters. But ...

Your portfolio and your customers need more than an app: they need a comprehensive operating system that weaves all of your commercial office building technology and data together in one platform. Thursday, HqO Chief ...

At HqO, we talk a lot about the importance of owning the relationship with your customers, but in the digital age, a tenant experience platform can take it a step further: establishing a relationship in the first place. ...

In our experience operating in offices across the United States and abroad, one of the easiest ways to foster a sense of community within a building involves a tenant experience strategy that includes organized ...

As we settle into the new year (and decade), people are undoubtedly focusing on wellness trends and other ways to better themselves. Whether it be working out more, eating healthier, or prioritizing mental health, it’s ...

If you’re new to the commercial real estate world, “proptech” is likely one of the buzzwords you’ve heard thrown around. But what is proptech for commercial real estate, and what exactly does it all mean? Here’s a quick ...

What’s the goal of every business or investment? At its core, there are usually two things: to offer a product or service that a founder is passionate about through which they feel they can make a difference, and to ...

It is with great pride today that I get to announce that HqO has closed $34.25M in Series B financing. This round, led by Insight Partners with participation from previous investors including Accomplice, Navitas ...

Last month, HqO was proud to launch at London Wall Buildings (LWB) — our first European asset! As we geared up to introduce HqO to London, our Tenant Experience (TeX) team was facing a lot of uncertainty. Not only was ...

Why have separate apps for multiple tasks and needs when you can do it all in one place? At HqO, we’re obsessed with tenant experience, and with our tenant experience app we believe we can help improve tenant ...

People in the modern workforce, will spend most of their adult life at work, and chances are, they work in an office building. This isn’t a new sentiment, but as the modern office is continuously being revolutionized by ...

Comparing one tenant experience app to another can be a daunting task. The industry is relatively new, so there isn’t an abundance of third-party reviews on providers. Some providers promise the world and deliver only a ...

WOOOOOOOOO. THIS COOKIN’ IS GOOD!!!!!!!!!! I love to cook, and I actually like my own cooking a lot when I take the time to do it right. That being said, I’m not a chef. I am a software guy, and in software, we refer to ...

Marc Andreessen famously said, “software is eating the world.” Indeed, software has disrupted many industries – from local transportation (Uber) to hospitality (AirBnB) – and has become a driver of competitive ...

Over the past 3 years, the commercial real estate industry has experienced immense change. This is mostly, if not fully, due to the rapid introduction of PropTech solutions. While these new tools are designed to deliver ...

With an updated mobile app experience in HqO, comes a modernized and user-friendly version of the HqO web application for admins!